AutoCamp Catskills

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Fast facts
Check in from | 16:00 |
---|---|
Check out by | 10:00 |
Breakfast | Breakfast available. |
Pets | Pets allowed with extra charge. |
Children | Children are welcome at this hotel. |
Amenities
More about AutoCamp Catskills

AutoCamp Catskills
Located in Saugerties, within 27 miles of Catskill State Park and 31 miles of Historic Huguenot Street, AutoCamp Catskills has accommodations with a garden and free WiFi throughout the property as well as free private parking for guests who drive.
Ratings and reviews
Traveler reviews
Comment: Dec 13, 2024
Stayed in: Dec 2024
Loved it !!!!
Comment: Jan 22, 2025
Stayed in: Jan 2025
Van Life Living
We arrived on a Friday late afternoon and the Airstream was EXACTLY as we pictured it. Just enough room for the two of us with lots of windows to enjoy the beautiful landscape. The bed was so comfy we found it hard to get out of it every morning. Only negative is the lack of storage to place belongings and pantry items.
We stayed on a Friday-Monday and didn't feel the need to ever leave the property because of all of the activities it had on offer. Jesse and Ken were standouts at The Clubhouse, making us feel right at home and even taking one of our suggestions to dim the lights in the Clubhouse to give it a more relaxed feel instead of feeling like a cafeteria.
The food is probably the only negative there as it left much to be desired. We ordered chicken tenders and a cheese quesadilla thinking "how can you get that wrong" but the chicken tenders were flaccid and oily and the quesadilla dry and not very cheesy at all. We felt the menu should be more reflective of the vibe, which is lazy and communal and should offer items like cheese plates and flatbreads. Luckily we brought enough food to cook the rest of our meals for the weekend because we were not excited to eat from the clubhouse again.
It snowed during our stay which made the weekend feel even more magical.
Comment: Jan 16, 2025
Stayed in: Dec 2024
Predatory and Dismissive Practices
During our stay, a significant safety issue arose when the bathroom window of the AirStream Cabin malfunctioned and broke. The latch mechanism failed while we were trying to open the window to air out the room, causing the pane to open unevenly and shatter. This breakage was a direct result of a faulty and jammed mechanism, not misuse or excessive force, as Cathy later claimed through email. Importantly, this is not an isolated incident—a previous guest reported a similar issue that was never resolved, which highlights a troubling pattern of neglect.
When we brought this concern to Cathy’s attention, we were met with dismissive and contradictory responses. Instead of addressing the safety issue, she accused us of intentionally breaking the window, despite having no evidence and not being present during the incident. Our attempts to provide photo evidence of the faulty mechanism were ignored, and she insisted the window had passed a quarterly safety check. This claim is particularly concerning given the unresolved complaint from a prior guest from the previous quarter, suggesting that such issues are ongoing and unaddressed.
Equally troubling was the lack of communication and accountability. We reached out multiple times via text, email, guest feedback, and ultimately escalated the issue to Hilton Guest Correspondence. Cathy responded only once and failed to engage further after receiving the photo evidence. This lack of engagement raises serious concerns about whether guest safety or satisfaction is a priority at this property.
The AirStream Cabin itself was aesthetically pleasing, but the lack of attention to safety and the predatory manner in which management handled this incident overshadowed any positives. It appears that their focus is more on extracting financial recovery from guests than ensuring a safe and enjoyable stay.
As a loyal Hilton member, I expect a standard of quality and care that was absent at AutoCamp Catskill. I strongly urge Hilton and AutoCamp to reevaluate the management practices at this location. Until changes are made to address guest safety concerns and foster ethical accountability, I cannot recommend this property to others.
Comment: Dec 31, 2024
Stayed in: Dec 2024
Life Needs more Camp Sites
Comment: Dec 5, 2024
Stayed in: Oct 2024
Unique idea Airstream without the work of moving it!
Very good location
882 NY-212, Saugerties, 12477, United States|0.13 miles from Saugerties / Woodstock KOA Journey
9 things to dowithin 2.41 miles
Check in and check out
Check in from:
16:00
Check out before:
10:00
Good to know
Children are welcome at this hotel.
Pets allowed with extra charge.
Breakfast available.
Breakfast options
Continental breakfast.
Breakfast price
Please contact hotel for price information.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests must provide own credit card which matches name of reservation when checking in. The hotel will pre-authorize your card and the pre-authorization will be released if there are no extra charges or damage to the room when checking out. Some hotels and room types have special policies, please check with the hotel for more information.-