Raglan Lodge
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Fast facts
Check in from | 14:00 |
|---|---|
Check out by | 10:00 |
Breakfast | Breakfast not available. |
Pets | Pets are not allowed. |
Children | Children are welcome at this hotel. |
Amenities
WiFi
Parking
24-hour Front Desk Service
Non-smoking
Business center
Meeting facilities
More about Raglan Lodge
Raglan Lodge
Located in Monmouth and within 28 miles of Bristol Parkway Station, Raglan Lodge has barbecue facilities, non-smoking rooms, and free WiFi. The property has evening entertainment and a 24-hour front desk.
Ratings and reviews
Cleanliness2.0
Location3.5
Service2.5
Rooms2.5
Value2.5
Sleep quality2.5
Traveler reviews
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Mentioned by travelers
Couple
Comment: Oct 14, 2024
Stayed in: Aug 2024
Absolutely disgusting and very disappointed with the stay.
Quite frankly I was disgusting and disappointed with my stay. I told the staff at the Asda as much. I also replied to their if you had any issues let us know email and never received a response. I can whole heartily say i have never stayed in a place that has had this many issues. We went down for a wedding as rented two rooms both were gross.
The rooms weren't clean.
The bin hadn't been emptied in one room.
Both had stained towels, and bedding.
One had blood or something all over the duvet in the room.
The toilet was unflushed when we arrived.
The sides were covered in crumbs.
One room was missing the toilet roll holder.
The fire alarm went off and there is NO fire assembly point. There is no sign for one anywhere on site that we could find.
There were stains all over the floors.
There was a random piece of wood in one room.
There was leaks and holes in the ceiling in the hall. The foyer was a mess and disgusting.
When we arrived I had to pay a second time before they would release they key even though the funds were held with the bank as a pending payment and had been for several days. This causes issues financially on this trip.
The rooms weren't clean.
The bin hadn't been emptied in one room.
Both had stained towels, and bedding.
One had blood or something all over the duvet in the room.
The toilet was unflushed when we arrived.
The sides were covered in crumbs.
One room was missing the toilet roll holder.
The fire alarm went off and there is NO fire assembly point. There is no sign for one anywhere on site that we could find.
There were stains all over the floors.
There was a random piece of wood in one room.
There was leaks and holes in the ceiling in the hall. The foyer was a mess and disgusting.
When we arrived I had to pay a second time before they would release they key even though the funds were held with the bank as a pending payment and had been for several days. This causes issues financially on this trip.
Business traveler
Comment: Mar 2, 2025
Awful stay ,never again
Where do I start ,nightmare to check in ,at the Asda garage ,staff had no clue,on entry to lodge the hallway was scattered with buckets,on closer inspection ceiling tiles missing,water leaking from pipework,room needs decorating the list is Hugh ,bed like sleeping on a stone floor, pillows like bricks ,carpet stains, couldn't turn heating down as knobs missing ,the bath taps missing,plug stuck in bath ,had to remove with spoon ,pls don't stay here ,there's a reason it's cheap
Couple
Comment: Aug 22, 2024
Stayed in: Aug 2024
Dreadful
Absolutely abysmal I would not sleep here again even if someone payed me
No tap for the shower
Not even been hooverd
Dust all over the place including the kettle the kettle looked like a building site kettle with how much dust was on it
Crumbs everywhere
Still a poo in the toilet from previous
And the bins was not empty
Filth in between the tiles in the bathroom looks like the bathroom was growing a new one
No workers on the site at all have to walk over to the Asda to check inn
Leaks coming from the roof buckets everywhere with not slip signs in place and hot water coming out of the pipework
Don’t think they washed there bedding as it looked like it had stains on it (wouldn’t use a uv light)
Payed through booking.com and payed when got there they charged me another 100 for the 2 nights so contacted booking.com and they said why have they charged you again go and get you money back so argued for a refund for a hour
Next time I’ll pay the extra 27 quid to stop in the premier inn
No tap for the shower
Not even been hooverd
Dust all over the place including the kettle the kettle looked like a building site kettle with how much dust was on it
Crumbs everywhere
Still a poo in the toilet from previous
And the bins was not empty
Filth in between the tiles in the bathroom looks like the bathroom was growing a new one
No workers on the site at all have to walk over to the Asda to check inn
Leaks coming from the roof buckets everywhere with not slip signs in place and hot water coming out of the pipework
Don’t think they washed there bedding as it looked like it had stains on it (wouldn’t use a uv light)
Payed through booking.com and payed when got there they charged me another 100 for the 2 nights so contacted booking.com and they said why have they charged you again go and get you money back so argued for a refund for a hour
Next time I’ll pay the extra 27 quid to stop in the premier inn
Comment: Feb 12, 2025
Stayed in: Feb 2025
Cost was outstanding- £40.
Room was massive and clean
Mattress was terrible- like a camping mattress.
Toilet and bath didn’t function properly.
Was very clean.
Overall- you get what you pay for and the value for money here was pretty good.
It’s good basic
Room was massive and clean
Mattress was terrible- like a camping mattress.
Toilet and bath didn’t function properly.
Was very clean.
Overall- you get what you pay for and the value for money here was pretty good.
It’s good basic
Comment: Jan 12, 2025
Stayed in: Jan 2025
Went into room, was cold, cobwebs all over the place, rubbish still in bins, pillows dirty, the room smelt damp and rotten.
Wasn’t expecting this, the photos on website are not what the room was.
We didn’t even stay, very disappointed.
The hallways were all marked and dirty, the carpets were stained and just had a horrible damp smell.
Wasn’t expecting this, the photos on website are not what the room was.
We didn’t even stay, very disappointed.
The hallways were all marked and dirty, the carpets were stained and just had a horrible damp smell.
Location
Monmouth North Services, A40, Monmouth, Usk, NP25 4BG, United Kingdom|1.45 miles from Raglan Country Estate Ltd
8 things to dowithin 1.88 miles
1.45 miles
1.56 miles
2.99 miles
2.51 miles
Check in and check out
Check in from:
14:00
Check out before:
10:00
Good to know
Children are welcome at this hotel.
Pets are not allowed.
Breakfast not available.
The hotel accepts the following payment methods:
Cash
Raglan Lodge: FAQs
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